We are hiring for an Accreditation and Quality Assurance Specialist

If you are interested in joining our local team in Ho Chi Minh City, apply today for this great opportunity.  

The application deadline for initial review is December 1, 2017 with applications accepted until filled.

Arizona State University seeks an Accreditation and Quality Assurance Specialist responsible for program assessment, related to Higher Education quality initiatives in Vietnam and Southeast Asia including BUILD-IT (Building University Industry Learning and Development through Innovation and Technology) and other projects and special initiatives in the region as assigned. The Accreditation and Quality Assurance Specialist will function as a member of the quality assurance and accreditation project team for the development and delivery of capacity training for partner institutions. The Accreditation and Quality Assurance Specialist will work in close cooperation with ASU’s local team in Vietnam, and report directly to the project director responsible for assessment and evaluation activities.

The Accreditation and Quality Assurance Specialist will collaborate with the project director in research design and planning, and will execute data collection, data summarization and reporting for both qualitative and quantitative data. Duties will include co-development and co-delivery of training resources and acting as a local resource for BUILD-IT project activities related to the implementation of quality systems and accreditation training and development; facilitating completion of reporting and self-study documents for partner institutions; conducting literature reviews and research; acquisition and examination of documents; conducting field observation and focus groups; and providing local oversight for data collection and monitoring functions.

A successful candidate will demonstrate knowledge and experience with assessment and evaluation including research design and planning, data collection, data summarization and reporting for both qualitative and quantitative data. Candidates should be capable of effective written and verbal communication in English and Vietnamese with ASU co-workers, institutional partners, company and government executives, university faculty members and members of the private sector. Candidates should demonstrate a strong command of qualitative data analysis experience utilizing technical tools for data analysis and reporting such as excel and Qualtrics. Demonstrated knowledge of AUN Assessment and ABET program accreditation preferred. Experience with project monitoring and evaluation preferred.

Candidate will be required to compete CITI online training for ethical research immediately upon hire and will participate in additional training as determined by project director.

SCHEDULE

Monday-Friday 8:00AM - 5:00PM, as well some evenings and weekends.

PLACE OF WORK

The program assessment activities will predominantly take place in the premises of the ASU BUILD-IT Office in Ho Chi Minh City, Vietnam; The Accreditation and Quality Assurance Specialist may be requested to travel within Vietnam and occasionally abroad to fulfill assessment and evaluation responsibilities. The specialist may also be required to work on-site with partner universities. 

ESSENTIAL DUTIES

Essential duties include, but are not limited to:

  • Assist local institutions in completing reporting and self-study documents.
  • Gather assessment data from a variety of sources; conduct subject interviews, focus groups, in-country surveys, field observations and document review, etc.
  • Provide oversight for local data collection and monitoring functions.
  • “Clean”, summarize, analyze, and report assessment data effectively.
  • Effectively utilizing technical tools for data analysis and reporting (Excel. Qualtrics, etc)
  • Conduct literature reviews, research, and analysis
  • Collect and report qualitative and quantitative data and assist in the teaching of others about these tasks.
  • Correspond and meet face-to-face with institutional partners as assigned, assisting QA staff in partner institutions, keeping assessment systems running smoothly, keeping records up to date, maintaining quality of data and processes, and ensuring positive relationships with partners.
  • Meet data collection and reporting deadlines. 
  • Maintain updated project management status and tracking using web based tools (ie Smartsheet)
  • Travel to project sites or meetings if assigned.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
  • Collaborate with project teams in the development and delivery of quality assurance and accreditation training
  • Provide local coaching and support to project partners in quality assurance and accreditation 
  • Participating in other duties as assigned by supervisor.

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of basic office work
  • Knowledge of basic project management and organizational practices, including projects with overlapping deadlines.
  • Ability to work and communicate effectively with a diverse audience, faculty, education administrators, industry partners, government officials and potential students
  • Ability to produce clear and effective reports.
  • Knowledge of education assessment research practices 
  • Knowledge of ethical standards for collecting, summarizing and reporting data
  • Knowledge of Vietnam’s higher education system
  • Detail-oriented, with the ability to work in a fast-paced, multitasking environment 
  • Flexibility, initiative and good problem-solving abilities 
  • Ability to work independently and as part of a team 
  • Excellent interpersonal, organizational and cross-cultural skills 
  • Skill in establishing and maintaining effective working relationships
  • Skill exhibiting sound and accurate judgment.
  • Skill in the use of personal computers and related software, including Microsoft Office, Excel, statistical software packages, and web-based survey software, and web based project management tools
  • Knowledge of descriptive and inferential statistics
  • Confidentiality

NECESSARY LANGUAGE SKILLS

  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public
  • Written and spoken Fluency in English and Vietnamese required

SUPERVISION RECEIVED/GIVEN

  • This position receives regular review of objectives
  • This position does not provide direct supervision of staff

REQUESTED APPLICATION MATERIAL 
(MUST BE IN ONE ATTACHMENT)

Required information includes:

  1. Cover letter 
  2. Resume 
  3. Three professional references (names, addresses, emails and phone numbers)

MINIMUM QUALIFICATIONS

Bachelor's or Master’s degree (preferable) in Education (focus on Higher Education), Business Administration, or Public Policy with 4 years full time experience in education.

OR

Any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been acquired

ASU STATEMENT

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environment health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 90,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty stared and more than one hundred nations across the globe.

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran starts, or any other bases protected by law.

Employment:
ASU conducts pre-employment screening with may include verification of work history.

TO APPLY

To apply, please send your letter of application and an up-to-date resume to Dr. Kathy Wigal (kathy.wigal@asu.edu). Please include all employment information by month and year, job title, job duties and name of employer for each position. Please put “Accreditation and Quality Assurance Specialist” in the subject line of your message.

In your application letter, please provide English writing samples, as well as examples from previous work experience that demonstrate how you meet the competencies described in the job description.

For any questions please contact Dr. Phuong Nguyen (phuong.nguyentt@asu.edu) in our Ho Chi Minh City office.