We are what we Measure: Using Key Performance Indicators to Monitor and Evaluate Progress Toward Organizational Goals- Ho Chi Minh City

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  • Location:Ho Chi Minh City

Strategic Planning and Goal Setting are valuable for Higher Education.  However, too often we fail to achieve our success because we do not understand how to monitor our progress and tie our operational activities to the items most critical for achieving our goals. This three-part hands-on program provides practical techniques and templates for application in higher education and is designed around the methodology for a comprehensive university quality framework encompassing student learning, stakeholder needs, valuing employees, planning and leadership, knowledge and resources management and stewardship, and of course a continuous improvement quality culture. 

Using the Higher Learning Commission Systems Portfolio as an aspirational model, participants will learn how to set university-level KPI’s for key core areas, map KPI’s to operational indicators, and monitor and evaluate progress using data-driven decision techniques. This is a three-part workshop and each session will build on the knowledge from the prior session.  BUILD IT university partners and their academic Leadership teams are encouraged to participate in all three sessions.  Coaching sessions will be provided between workshops to help prepare participants to complete the required deliverables.

Please plan to patriciate in all three sessions. Coaching sessions will be held between workshops to help prepare participants to complete the required deliverables.