IEC Design Thinking Workshop

  • Date:November 24th, 2022  
    08:00 am
     -  November 25th, 2022  
    12:00 pm

Instructors: Giang Nguyen, Program Manager, Schoolab and co-facilitators 
Attendees: IEC students from BUILD-IT and non-BUILD-IT universities

Expected Outcomes:  The workshop introduces design thinking and how it can be implemented in organizations. It helps students understand the the philosophy and processes of design thinking and how to apply them to understand users better and provide solutions creatively. The workshop will focus on promoting human-centric problem-solving and innovation within organizations. At the end of the workshop, students will be able to:
•    Gain foundational and practical understanding of the essential design thinking skills and mindsets
•    Learn how to understand problems from the users’ perspective
•    Learn to use ideation techniques to quickly generate ideas and prioritize a concept
•    Learn how to de-risk your new ideas by gaining feedback through rapid prototypes and pitching

Start time Title Activity Objectives
08:00 - 08:05 Welcome Introduction to training Briefly introducing the agenda, who we are and why we are here
08:05 - 08:15 Ice Breaker "Mình muốn đi du lịch" - "But/And" Exercise Convert from restrictive (rational but reductive) thinking to all-things-go creativity
08:15 - 08:30 Design thinking
- Global context (Related topics of IEC) & systematic thinking
- Design thinking (why? what? how?)
Adopting a holistic view (human-centric and non-human)
Shaping the mindset
Introduction to Design Thinking
Introduce the whole process, bring some perspective to the workshop with real life change applications
08:30 - 08:45 Teamwork session 1- Design thinking + System Thinking
- Problem mapping (The World Around Us) Team expectations after the workshop
- Connect the dots (brainstorms different problems)
- Define team (can co-define in advance or randomly on D-Day)
Understand why Design Thinking is important to better understand and have a good position to solve 'wicked problems' that we have today
08:45 - 09:05 Part 1
- Observation phase
- Why is it important with activity of bias - Different tools and assets to leverage observation phase
- Attribution bias / Debunking (To understand why Interviews is important) Building empathy with user to create solution based on user
09:05 - 09:25 Teamwork session 2 - Observation - Research Protocol
- Desk research
- Stakeholders mapping
- Give students 6 different scenarios based on IEC topics
- Desk research to list some hypothesis around the topic
- Do stakeholder mapping
Stakeholder mapping and research strategy
09:25 - 09:55 Teamwork session 3 - Observation - Interview
- Interview guideline
- Stakeholder interview
- Invite 5 - 10 stakeholders for student teams to interview in breakout rooms so that they can experience how to conduct an interview Persona, Empathy map
09:55 - 10:10 Mini Break
10:10 - 10:20 Part 2 - Ideation Training Creative stance
10:20 - 10:40 Teamwork session 4 -Ideation
Spamming (Crazy 8, Prioritize, etc...)
Voting Sharing
I wish/I wonder/I like Emphasize on a sync brainstorm and collaboration, allowing every person to contribute to conversation
10:40 - 10:50 Part 3 - Prototyping Training Prototype and test in Lean Startup
10:50-11:20 Teamwork session 5 - Prototyping
Storyboard Storyboard
11:20-11:45 Pitching Invite 5 teams to share x 3 mins/team + feedback from facilitators Pitching skills
11:45 Summary & Wrap Up
- Key lesson learned
- Word cloud
- NPS form