Creating and Maintaining a Culture of Quality Improvement Workshop, Da Nang

Registration Information

Pre online registration for this workshop is required for all participants. Registration is limited and will be accepted on a first come basis. Register online and secure your spot today.

Registration closes May 8, 2018

May 15, 2018 -
7:30am to 12:30pm

Da Nang University of Science and Technology, 54 Nguyen Luong Bang, Hoa Khanh Bac, Lien Chieu, Da Nang

May
15
When: May 15, 2018, 7:30AM - 12:30PM
Where:

Da Nang University of Science and Technology, 54 Nguyen Luong Bang, Hoa Khanh Bac, Lien Chieu, Da Nang

As institutions and their programs seek external validation via accreditation, leadership at all levels must embrace and rethink efforts related to quality improvement.  In particular, after an AUN-QA evaluation, either institutional or program, leadership must address areas of concern raised by the evaluation report.  Such changes may require new approaches to processes so the challenge is to create such change in an efficient and harmonious manner.  This workshop will assist those seeking help with creating PDCA cycles to rectify past AUN-QA findings AND serve as a proactive tool enabling successful preparation an evaluation.

Agenda

TimeDetails
7:30 – 8:00 amCheck-in and Networking
Pre-work assignment materials from program accreditation teams will be presented and discussed.
8:30 – 9:15 amCulture of Quality Improvement
Continued success in achieving and maintaining AUN-QA recognition should entail creating and utilizing a culture of quality improvement. Continuous quality improvement requires an organization/program to be constantly seeking ways to improve the educational environment and student learning. Participants will engage in guided discovery of the characteristics of a culture of quality improvement and guidelines for implementation of operating practices that support such a culture. An example of how one US-institution has implemented a culture of quality focused on student learning will be discussed.
9:15 – 10:00 am Program Focus: PDCA Cycle to Address Program Shortcoming
Using an example from AUN-QA program evaluation report, participants will be guided in devising a PDCA response to assessor’s comments related to an program’s quality system.
10:00 – 10:10 amBiological Break
10:10 – 10:55 amProgram Focus: PDCA Cycle to Address Program Shortcoming continued
11:00 – 12:00 noonInstitutional Focus: PDCA Cycle to Address Institutional Shortcoming
After reading an example from a recent Vietnamese AUN-QA institutional evaluation report, participants will outline a possible PDCA response to assessor’s comments related to an institutional quality system.
12:00 – 12:30 pmQuestions and Answer before Workshop Wrap-up
Thank you!